TL;DR Lawson opened a next-generation convenience store in Tokyo, utilizing AI and new technologies to enhance customer convenience and address labor shortages. The store features AI-driven analysis of customer behavior, digital signage with personalized product recommendations, and robots assisting with tasks like food preparation and stocking. Lawson aims to reduce employee workload by 30% by fiscal 2030 and plans to expand this model domestically and internationally.
by SkyInJapan