I received an email from AEON Card for my September statement and I noticed the amount is bigger than what I expected. I immediately logged in to my AEON account and saw multiple transactions ranging from July 21st to August 8th from "SHEIN.COMSINGAPORE". A site which I know nothing about.
I reported the transactions and suspended my card using the AEON website. I will also call them tomorrow to clarify things(I'd like to call them now but the hotline for fraud is only during 9:00-18:00).
I've had my AEON Credit Card for almost 10 years now and it's the first time this happened to me.
To anyone who had similar experience. How was the process and how long did it take?
Edit: I rarely use credit card(I.E buying plane tickets etc) and when I purchase something online I use a debit card which I put money in at a convenience store. I only use this credit at stores. Last time I used it was early June at Yodobashi Camera
by shirotsuchiya