My mansion has included CITV Hikari Co. internet where my 1LDK has a single ethernet jack in the wall.
Connecting my router things are fine for speeds, I get up to 500mbps on a good day.
My problem is, theres MAYBE a window of 3 hours a day where I dont have 3%+ or more packet loss and from 10pm-12:30AM its completely unuseable for gaming where my PL is 15% or more.
I have IT experience so I've done everything under the sun from replacing network cables to updating router firmware etc etc etc.
I call the support number (0120-364-416), and I ask to have an english rep but every single time they insinuate its MY hardware problem and I need to investigate my own things.
I know its congestion in my mansion because its always at the same time every day, and I have tons of young people in my mansion who are gaming etc because I see gaming PC case boxes often when I'm tossing out recycling lol.
Has anyone had this problem? If so, what did you do?? I do not want to shell out for a dedicated line.
by agnastyx