Hi everyone, im M25 came to Japan 2 months ago, when I come here I rashly applied for the Rakuten sec account thinking it would be easy to change the phone number (super stupid, there was a lot of things going and my mind went numb) so I input my company phone number. But now when I finish the last registration step (My number card scan), it says if i dont verify phone number I cannot do anything, I tried to use their CS but it says chat is unavailable only calls allowed. But my japanese is not good enough 😭. What should I do now? can I reapply for rakuten sec with another phone number while i already verified my number card id? or can i go for another sec account, i was to apply for Nisa? please help me 🙏
by Ok_Explorer1227