The trains here are great. Don't get me wrong. But this belief that they're always on time needs to die a quick death.
If I remember correctly, I think I've even seen international news reporting on train companies here apologizing for being seconds late.
I'm mostly on the Chiyoda Line and when I was in Tokyo, it had it's issues from time to time, but there were alternative trains/busses around. I was never truly inconvenienced (I usually leave early for appointments/work).
Now I'm out on the Joban Line. I've experienced considerable delays the three months I've been using it. My first month it was about three or four times.
I'm just one person using the train twice a day. If I experience delays that often with so few trips, there must be more happening or I'm just really unlucky.
I know train companies will give a note to give to your company if you're late for work. But will they reimburse me for an appointment I have to cancel with a client? A note is not going to help.
It's a shame the train is not as reliable as I thought it would be.
Edited for clarity. Also, for those with reading comprehension difficulties, I'm complaining about the idea/belief people have that the trains are always on time. I'm not saying trains in other countries are better or the trains here suck. Calm down.
by golfball509