Uber eats never paid me

Has been working for uber eats japan for almost 3 months and never got paid from uber eats. Here in Japan as a foreigner it is very difficult to make these customer support agents understand that my first name becomes surname and and last name becomes the first in japanese identify cards. They owe me 250000 yen.

Very annoyed at this point has been asking me to submit documents and still keep me on waiting for weeks saying my documentation is still under verification. Initially all my documentation was approved when i signed up and now i am frustrated how they are dealing with this. Has anyone been through all this before here in japan has a foreigner who does Uber eats delivery

by Inevitable-Garlic867