Amazon Alexa commute and traffic don’t work

I'm using Alexa for various things in life. I'm trying to get the "commute" and "traffic" functions to work. I have inputed my home, work, and some other addresses. My location in the app and on my Amazon account are set to Japan. My address is correct.

When I go to "traffic", my home address (already saved) is displayed, my work address (already saved) is displayed, my default navigation app is Google Maps. When I ask for traffic info, Alexa says "I don't know your commute information. To set your home and work addresses…" Same for when I ask for commute information.

If I ask to go to Tokyo Sky Tree, she says "The drive to the Matcha Tokyo Sky Tree Sola Machi at Tokyo 131045 Japan 1 F Tokyo Sola Machi usually takes about 16 minutes via 2 and 453"

If I ask to go to a certain park, "…usually takes about 15 minutes via 2 and 318" I'm assuming those are highways?

She'll give similar directions for landmarks that I have not inputed, but the things I have, get the error message.

In videos from the US, I have seen when people add locations, a map pops up on screen. That never happens for me; it's just blank except for a list of suggested addresses from what I have typed in. That's an issue too.

Do these functions even work in Japan? I don't think it's because of the language/format as Alexa finds the addresses (based on my input) and they are already formatted correctly; I just choose one.

by Unlikely_Eyeball