Hello everyone, my wife (Filipina) worked in Japan for roughly 5 years. We moved back home to the Philippines in June of 2024~ and she applied for her pension refund around mid January 2025. Her Mom is still in Japan so we've had her call the pension office for us a few times to check on it but they just give a vague "it's under process" answer. She's beginning to worry since there's a 2 year window to claim the refund and that window will be approaching next year. My question is, should we be worried? It's already been 10 months and from everything we've read the average is around 6… Should we try to get someone to go to the pension office in person to check on it for us? Any advice would be appreciated. Thank you
by justythecloud