Funding ISBJ with SMBC – recent experience?

I’ve always funded my IBSJ account with my SMBC account by making an international transfer online to IBSJ’s HSBC account. All good and working the way it has been described in a number of previous posts.

Last week I created a reoccurring deposit in ISBJ which gave we a new account to use, a Citibank Japan account. Citibank accounts are usually what is mentioned in all those previous posts, so I set it up the same way I did the HSBC account, as an international transfer location. However, today SMBC called and said I can’t use an international transfer to transfer to Citibank Japan and instead should do a domestic transfer. Of course, the domestic transfer doesn’t work as the account number is too long.

Has anyone experienced this recently and found a solution? I guess Wise is an option, but I’d rather just do one transfer.

by divetri