Hello, I am reeling from a dumb mistake I made and just wanted to put it out there for anyone that may run into it in the future.
I recently changed my internet and tv provider and the salesman was really pushy about WOWOW. Told him I don’t really watch that, and he said they were running a campaign where what I thought he said was the first month was free and I can cancel anytime before that.
Told him no again, because canceling this stuff is hell. He told me I can cancel anytime on the Internet. Fine, I’ll try it, then.
Well that was October 23rd, so today I figured “gettin’ close to 1 month, better cancel”
As it turns out, what he said was 初月, which I assumed would mean “the first month” but in their terms it means the calendar month you sign up. Meaning I got a whopping 8 and a half (October 23 afternoon to October 31) days free, and subsequently charged for another month for November.
After trying to cancel on the internet, the button to cancel leads you to a phone number that connects you to someone who will convey your request to cancel to someone who can (they cannot), so now I am just waiting in limbo to cancel.
Anyway, this is entirely my fault. I’ve run into this language before on things like gym memberships, but in my experience with tv and video services, it’s the first time I encountered it and just assumed it was like everything else.
Whoops.
by TitleVisual6666