Shipping service that can return a 65 inch OLED TV

My LG OLED TV panel developed issues and I now have to return it to the manufacturer according to the warranty for a replacement. The manufacturer will however not pick up the tv. I also do not have the original box and packaging of the TV with me. I called Yamato but they will not accept the shipment without the original box. Would anyone have suggestions for services who would be able to arrive at a residence, pack a large OLED TV and then deliver it to the address from Tokyo to Saitama? Thank you.

by keymaker787