Hey guys
So I'm a foreign student in Japan. I want to register my bank account (yuucho/daishi) to my Mercari app. Problem is, since my name is a foreign one, the name spelling is different between Mercari app and bank account. (Mercari does not allow you to enter your name when you add a bank account, it just assumes you have the same bank account name as Mercari)
So an error keeps popping up because of the mismatch. I'm on the brink of giving up because there are no mericari offices anywhere for service.
I can't change my Mercari name either because it automatically assumes I'm japanese and doesn't accept Zairyu card identification for name change. It says it only accepts Drivers license/seal certificate etc.
Can I do anything to fix this whole mess?
by LMA33
2 comments
Like most of us with the exact same problem just spend mercari points for daily expenses.
>I can’t change my Mercari name either because it automatically assumes I’m japanese and doesn’t accept Zairyu card identification for name change. It says it only accepts Drivers license/seal certificate etc.
I changed my name on my mercari account for the same reasons you had, but did not have the problem you’re describing. On the app I went to:
Settings > Account Information > Identification > Name・Birthday・Address
Changed my name, uploaded a scan of my zairyu card, and that’s it.
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