Why is Japan Airlines so f’ing painful to get basic sh*t done?

Why is Japan Airlines so f'ing painful to get basic sh*t done? None of their "Possible reasons" are valid. Just tell me what you need to credit my miles without wasting my time JAL. Christ!

With regard to your post-flight mileage credit request via JAL website, unfortunately, we were unable to credit your miles for the following flight(s).

【Possible Reasons Why Miles Could Not Be Credited】
■ Boarding name does not match JMB registration.
■ Reservation class or flight is not eligible for miles.
■ Boarding confirmation not found with partner airline.
■ Mileage requested with a different mileage program.

by yorikiri