I just received a call from someone that claimed he is from Binance Japan. After answering the call, he immediately said that there is an attempt log in from Vietnam that made him need to lock my account for 1 months or 3 months depend on their decision or something(I don't really get it because it is in Japanese)
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Then he asked me if that is okay? Then I said, "If it is not okay, what can I do?"
Then he replied, "If you don't want your account to be locked, you need to move your funds into a コルドヲーレット(Cold Wallet)"
At that time, I didn't know what is cold wallet, then I asked him how to do that.
Then he asked me to log in to my Binance account first then listen to his guide. Plus, he said, "No worries, just do it slowly, I am here to help"(Hmm…sounds fishy)
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At this time I already guess that he is a scammer, then I pretend to ask his name again, and where is his office. He said his name is Ueno and the location of the Binance office is in Tokyo, Chiyoda-ku. Then he sounded a bit angry by saying,"何か疑われているか。疑われていたらやらなくていいですよ。" which means "Do you suspect anything? If you suspect anything, you don't need to do that"
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Additionally he said, "Even if you record this conversation, it is okay, just give it to police." which sounded a bit sure that he is not a scammer.
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Then I said, "Okay, but I don't know how to use cold wallet, it is better I go to police station to ask"
He said to me, "Even though you go to police station, they cannot help you too."
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After a while I pretend that I arrived at police station then said, "Okay, I am at police station, now." then I pretend like talking to a police,
he then decided to cut off the call.
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It is my first time get a scam call like this in Japan. After I tried to google it and use AI to confirm, it said that the real customer service of Binance or any Bank Official will not ask you to move your fund into another place from a phone call.
Beware my fellow Redditors!
by OwnCry4189