Visa change status update upon relocation

Hello.

I graduated this month in Kansai and moved to Kanto for work. However, I was just able to apply for visa status change early this month. When I applied for it, I submitted a letter asking them if I could claim my residence card in Kanto instead of going back to Kansai to get it. I also put my Kanto address on the post card. They just accepted the letter and told me that will discuss first.

I have some questions:

  1. Now that I am here in Kanto, how can I ask for an update? They gave me a number to call but lo and behold, it is either busy or no one is answering.

  2. Can I go to directly to Kanto immigration office to ask for an update?

My friends (same visa status) got their new card from 10 to 30 days post-app.

Thank you!!

by Old_Author8526