ETA: restaurant in question to avoid is: Sushi Restaurant FUJIYAMA TOKYO Shinjuku East
I’m back in the States now but last Thursday I had a reservation for a restaurant in Tokyo booked through Google. We arrived on time, confirmed on their tablet which reservation was mine, ate, paid, and left without anything notable.
Long story short they’ve been emailing and texting me that I no-showed and owe a ¥12k fine. I’ve responded to both the email and text and keep getting generic auto responses reiterating their late cancellation policy. I also called and spoke to someone who said she would speak to the owner but left me with zero confidence. Their communication is getting firmer and firmer and now threatening civil litigation.
This restaurant ended up being a comically disappointing tourist trap and I have zero intention of returning on future trips. I have no time or energy at the moment to invest in this further so I’m considering just blocking their number and email. But I’ve also read that Japan takes reservations very seriously so I wanted to check if there might be some consequence I’d come to regret if I don’t see this through to a resolution because I do visit Japan every 1-2 years.
by Ok-Sherbert-75
28 comments
Scam my dude
Don’t worry about it. Name and shame
drop the name
Did you pay with card or cash? If card, you have a record, you’re fine.
Don’t you have a restaurant receipt ?
Tell them to pound sand. They won’t do anything
You have pictures you were there? Which app did you use?
They’re going to sue you for $85? LMAO!
They gonna come get you back in the US…?
Yeah I had a similar experience with a different restaurant. I booked for the same evening for 730pm. After looking up the place properly I realized it was a dump. I tried to cancel 5 mins after I booked but it said something about needing 24 hours to cancel. I sent a message through whatever app I was booking through. They sent a notice for a 5k fine per person. They can try and fine you all they want. Nothing will happen.
It’s a common scam. they have no jurisdiction over you.
That’s why I always ask and keep receipts unless it’s very small amount, doesn’t matter where. Nowadays there are many places, especially in the US, where receipts are optional.
I’m going in a few weeks, I’ll make sure to bring up the scam to the owners face ;*
“Hey I know several people you’ve done this to, is this something I have to worry about if I dine here?”
I’m sorry this is happening to you, but thank you so much for informing the rest of us.
You’re overseas, no big deal 🙂
Don’t even worry about it bro lmao
Dude you’re in the US and they are in Japan. Literally nothing will happen even if you did actually owe them money.
Might it be a scam that maybe they are fishing if you would be afraid of it and pay the amount to avoid trouble? Sounds fishy to me. Is like those apps and programs once you registered your email and mobile, they sell it to syndicates for a fee and these syndicates uses your number as part of a marketing list to be resold for Ads or scams. This is why I take photos of the food. Hahaha
You’re fine. They can’t do anything to you, but you could consider emailing a complaint to the higher ups (Globridge?).
The fact that it’s named “Fujiyama” (the foreign way of calling Mount Fuji/Fujisan) gives itself away, but their sushi doesn’t look prepared by trained professionals in some of the photos in reviews. Their website also looks incomplete. I wonder if their other locations are just as scammy.
You couldn’t tell that a restaurant called Sushi Restaurant Fujiyama Tokyo was a shitty tourist trap from the name alone?
Just block and move on.
That is a scam. Someone got your information and he’s trying to threaten you over some nonsense. Block and disregard.
In fact, don’t be surprised if you start getting various emails from different agencies, hotels, bars, and other places with the exact same thing. Literally move on with your life and it was a mistake to have even called to Try to talk to them because now they have your phone number and they’re gonna sell that information to other scam artists.
Also, how was someone in Japan gonna sue you in the United States? It can’t happen. Sorry you’re going through this but I get frequent emails from so-called fake legal agencies, threatening litigation because I bought an Instagram ad and that if I don’t pay up to settle a copyright dispute, I’m in trouble. All of that is garbage and you should dismiss it and move on with your life.
Are you shure their email matches the one on their website?
Sounds like a scam. Are you sure the email sender was really from the restaurant?
zaaa
www
show your reciept, how is this even dragged on?
Omg we went there in February because I saw they had good reviews on google and it was definitely a 2/10. The younger girls working there went around as people were done eating and paying their checks and offering a “prize” if you promised to write a 5 star review. Very sketchy business practices all in all and not worth the “all you can eat” they offered.
My boyfriend and I walked into their Akihabara location because we were hungry and they were open. Literally the only bad meal we had in our 2.5 week Japan trip. They do seem scammy – don’t pay that fine!
If you took photos, there’s your proof. I think this may be a scam.
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