I’m based in Japan and dealing with refund issues on an international e-commerce platform.
After returning defective items, some refunds were missing or only partially issued. Later, I was no longer able to access the platform’s dispute system.
I’m trying to understand what realistic options exist from Japan (for example, chargeback, PayPal dispute, etc.).
Has anyone here dealt with something similar, and what worked in practice?
by OkIndication8790