COE stuck in customs, only have front page copy

Hi everyone! I’m kinda freaking out here. So my employer sent my COE via registered mail with tracking number and the tracking has stated “inbound out of customs” since December 17th (so nearly 3 weeks). Nothing after that. Filed a complaint with USPS and haven’t gotten a response yet.

Since it hasn’t arrived and I’m scheduled to leave for Japan on the 19th, I got my employer to email me a scan of it that they got prior to sending it in the mail but they only took a scan of the front page, not the back. The front page has the number, QR code, my picture, and everything.

I understand you can use a digital/photo copy of the COE to apply for your visa but everything I’ve found online says that you need a front and back page.

Has anyone been in this situation before? Is there anything I can do? Everything is prepared except this. I’ve tried to call the consulate but can’t get anyone to answer, so I guess I’m just going to drive a few hours over there and hope they will take just the front page…

by metroidbaby

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