Help with getting proper bank documents from MUFG (for Canadian visa)

Hi everyone,

I'm currently preparing my application for a Canadian visa, and as part of the process, immigration asks me to prove that I’ve had a certain amount of funds consistently available in my account over the past 6 months.

They specifically require a letter from my bank including the following information:

  • Full bank contact info (address, phone number, email)
  • My full name
  • Details of any outstanding debts (credit cards, loans)
  • For each bank or investment account:
    • Account number
    • Date the account was opened
    • Current balance
    • Average balance over the past 6 months

I thought these two documents from MUFG would be enough:

  1. 残高証明書 – balance certificate in English ➤ Sample: [https://faq01.bk.mufg.jp/faq/show/3732?site\_domain=default]()
  2. 過去6か月の取引明細書 – bank statements for the past 6 months

The issue is: neither of these documents includes all the required information, especially things like account opening date, average balance over 6 months, or debt status.

My question:

Has anyone managed to get a complete bank letter or a set of documents from MUFG Japan that includes everything required for a Canadian visa application?

What exactly should I ask the bank for (in English or Japanese) to get a more custom or comprehensive letter?

Any help or advice would be greatly appreciated

by NecessaryVersion1290

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