Opinions abound! Is the “tipping system” at restaurants, which has suddenly become a hot topic, really a bad thing?

Diny Inc. recently introduced a tipping feature in June for its mobile ordering service “Diny,” allowing customers to add a tip during checkout to show appreciation. This new option has sparked a lot of attention and discussion online.

While the idea supports workers in the struggling food service industry, many users on social media have criticized it. With real wages still falling in Japan, people are increasingly sensitive to any extra costs.

However, tipping through the app could help restaurants deal with labor shortages and low wages, making it a potentially valuable tool for supporting the industry—even if it’s controversial among consumers.