The site that I used to get my juice from stopped shipping for some reason so I was looking for alternatives and found Health Cabin suggested here. I ordered from them a few times but there has usually been a problem with my orders. It happens, but customer support has been really spotty. Sometimes I get a detailed response within a few days and sometimes it's very vague – likely machine translated – without actually telling me what the issue was.
There was a problem with my order a month ago and I had spent a few weeks clearing it up and paying an additional fee for them to ship it correctly to me, but it still has not come ( they said they shipped it around the third week in August) and I understand it comes from China and may take a while, but they said that I would receive a shipping date within two business days and I have received nothing. Also the mail I have sent asking for an update remains unanswered.
Have other people experienced this lately and are there any other sites that people here can recommend?
by sakuramochileaf