Last week my flight with ANA from Tokyo to Kobe was cancelled. Bit of a debacle at the airport with little information on the flight, multiple delays and finally cancellation 2hours after scheduled departure time.
Got offered 15.000yen for hotel and transport (had to sent in receipt) and another 2000yen – no questions asked for refreshments and dinner, 17.000 total. Plus full refund for the fare.
Would say overall fair. Since it was late at night. Cheapest hotel I could find was around 22.000yen and 680yen for train fare there. So still 5-6.000yen out of pocket but don't think I'll pursue that.
I've taken over 50 domestic flights in Japan and this must have been the first time happening, other than sharing my experience, I was wondering what experiences for others have here have been like in case of a domestic flight cancellation?
by miyazakiman