How do you handle non-repeatable cutscenes in games?

I started Detective Pikachu Returns in Japanese the other day, but I had to put english voice acting on for the cutscenes. I was so lost when I tried listening to the cutscenes in Japanese, and not being able to stop every 3 seconds like while reading text was a hinderance. It'd be different if it was just a random cutscene that was explained later, but these are important cutscenes for the plot (I played the game when it first came out in English).