Wire transfer money from U.S.

Hey folks. You have all been very helpful before, so I am hoping someone can point me in the right direction. My daughter has started university and my wife and I started a college fund for her when she was a baby. I was able to transfer her money into my bank, but have been unsuccessful tranfering from my bank "PNC" to our Japnaese bank account (Yucho).

We have tried twice, the latter after consulting people at our bank in Japan. Still no good. Money is sent off…goes into limbo for a few days..then is returned to our account. Whatever it is, it seems to be happening on the recieving end. Money is getting tight and we really need to get some funds over here 🙁

Anyone here have any suggestions?

Just as a side note…my wife is Japanese so there shouldn't be any language barriers in our way.

by Wings2037