I was accepted for a Rakuten credit card I was quite excited to get my first card in Japan. However, they created my card and my full name wasn’t able to fit because of “ being too long “
Because of this issue I wasn’t able to link it to my bank. I’m trying to contact Rakuten trying to fix this issue but every time I try to call asked for a number and no matter number i enter for call support it says it isn’t correct. I would like to contact their English support I can speak Japanese to if only Japanese support is only available but the problem is everytime I call I can’t reach them and can’t talk to anyone it just cuts me off the call after sometime.
Has Anyone ever contacted English or Japanese support for Rakuten and knows how to contact them by the Rakuten support call center ?
If anyone knows what to do in the situation, I would greatly appreciate it. I just want to be able to
contact someone from Rakuten about this issue.
I appreciate any help
by Round-Bother4604