Hi everyone,
I've been trying to get a new docomo Hikari connection for my detached house in Yokohama (Kanagawa, NTT East area), but they've rejected it twice now. They say it's a GPS/location problem because Google Maps shows an old image—my house was built in Oct 2025, and I've already updated the location myself.
- Been waiting over a month.
- Gave them the exact house details/address.
- Not rural/forest—urban area.
- ISP says FLET'S line isn't available/approved by NTT East.
Has anyone dealt with this? How did you resolve NTT East approval delays for new builds/detached houses?
by DSN_CV