Okay, I have no idea if anyone will be able to help me on this, but if anyone has any ideas or awareness about the layout of Shibuya station or an idea of what could have happened here, please tell me!
So on Thursday evening I was drinking with at my company, and as a small poor salarygirl I got a bit too drunk and lost my work phone on the way home. I was taking the Yamanote line and had to transfer to the Den En Toshi. Somewhere at this point, I must had dropped my phone. Fantastic.
So I used Find My to locate it at Shibuya station. However, the Metro lost and found didn’t have it, so I went up to the JR lines to see if I could locate it myself or ask for help.
Important note: I work for a Japanese company but was hired with no Japanese language ability (I only recently passed my N5, go me).
I asked one of the dudes by the ticket gate for help in my best Japanese, but the guy behind the counter just shooed me away and kept saying “わかりません！わかりまでん！” and being a dick. He gave me a number for customer service and a QR code. Later that day, one of my Japaness coworkers came and tried but they gave him the same treatment (he confirmed the guy was being a dick, awesome!) We also went to another help desk, and they said they had received a phone of similar description, but it was on the way to Tokyo station already. I don’t think this phone is mine, we filled out the online form together yesterday and they got back to us today to say they don’t have it.
Now here’s the thing: The phone has not moved position since Thursday night. At all. Unfortunately, it stopped updating about six hours ago, probably because the battery died, but it seems to be somewhere on the Saikyo line area? Which is strange, because we weren’t anywhere near that part of the station when transferring.
Upstairs from the Saikyo line was the ticket office where the first guy we asked for help was, and next to it was a staff office, which is in the exact same location as where my phone apparently is. We asked if it was in there, but again, they refused to help us or look for it. I understand that’s probably not where they keep lost property, but how on earth has my phone been lost in one of the busiest stations in the world, not moved an inch since it was left, and they seem to think it’s not in there? They won’t even look. It could totally be somewhere else but I have no clue as to where a phone could reasonably be left for that long in Tokyo, with no intervention, far from where I originally would have lost it within the station.
I have a feeling someone picked it up at some point, but if anyone has a different idea of where it could maybe have ended up (a store? a Koban nearby I’m not seeing on a map? a different level I’m not aware of?) please give me ideas…
I don’t seem to be able to post an image of the map where it is, but on a map it’s South Shibuya station, on the Saikyo line, kind of near the corner of the street where the Google office is. The position is basically on the line… is there a business or SOMETHING there it could have ended up at? I just have no idea why its located there when I was nowhere near there.
Any thoughts and prayers appreciated…N5 does not give me the ability to make formal apologises in Japanese.…. 🥲
by elecxra