Nakano neighbours noise complaints – seeking advice

I live in Nakano, in a quiet neighbourhood, about 15 minutes from the nearest train station and 20 from Nakano Broadway. I've noticed over the past two years, an increase in tourists in the area (i.e. there is a new block of flats which are all short term lets next to my apartment building, and at least two more Airbnb or short term let houses in the nearby vicinity with room for up to 8 people each).

Recently, though, it's gotten bad with noise at night. Over the past week especially, a group of guys have been yelling while coming home I guess from a night out (between 2am and 4am every night). I went out to confront them on the second night but it hasn't stopped them. I found the Airbnb they're staying in today as I saw them leaving with their luggage and I'm wondering how I can make a formal complaint. It's not just me, I spoke to some of the others in my block and they also were annoyed by the noise at night. But obviously they're only here for a week or two so it's the Airbnb or homeowner who is responsible. Does anyone have any advice on what to do? I would understand if I lived next to a busy street or near a party area, but it's quite clearly a quiet place and all residential homes.

Thanks in advance .

by hisokafan88

11 comments
  1. Welcome to minpaku hell. When they are loud if its consistent, call the cops and complain.

    Depending on the local ordinance the local AirBNB (unless its registered as a hotel, but..) may be forced to display information on the owners, etc. But not likely to get much done…

  2. I used to live in Higashi Nakano 10 years ago and it was the best place I’d ever lived and I absolutely loved my neighbourhood. It was picturesque, quiet, but still incredibly close to central Shinjuku. Anyways I went back there a year or so ago just for some nostalgia and I was shocked to find it just how you’ve described. Crawling with tourists, loud, trash being dropped by the rivers, Airbnb everywhere. I was considering moving back but decided then and there to give that up.

  3. Not much. You can send a complaint to the ward but I doubt that would do much. Airbnb owners can’t really be held responsible for the behaviour of tenants outside the premises. And unless they were operating an illegal listing, can’t move them out.

  4. Its a shoganai situation if the noise its in streets its police job to enfonce paece and quiet (good luck with that) nothing to complain to the airbnb

  5. If you set up a Airbnb account you can message the operator directly through their listing. If you complain immediately and consistently they should contact the renters assuming they’re concerned about their reputation at all.
    I’ve heard of instances where a group of neighbors (after trying all other options) rented the offending unit and posted multiple negative reviews which resulted in far fewer renters.

  6. You could write a letter and post it, the landlord should be the person to read it and might do something. Otherwise you could be more passive aggressive and put stickers around the property telling people to be quiet.

  7. Cops, i also live in nakano and i see more trash… and suitcase trashed on road… and famichiki bag… kinda sad and worry tbh…

  8. You can get on your knees as and thank the heavens they aren’t your permanent neighbors

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